Refund policy

Return & Refund Policy

At CORIE, we want you to love your purchase. If you’re not completely satisfied, we’re here to help with an easy and fair return and refund process.

Return Eligibility Criteria

To be eligible for a return, your item must:

  • Be unused, unworn, unwashed, and in original condition

  • Have all original tags and packaging intact

  • Not show signs of damage caused by the customer

  • Be accompanied by proof of purchase (order number or receipt)

We reserve the right to refuse returns that do not meet these conditions.

Return Timeframe

You may request a return within 3 days from the date of delivery.

Items returned after this period may not be accepted.

How to Initiate a Return

To start a return, please contact us at:

📧 support@coriestore.in

Include:

  • Your order number

  • Reason for return

  • Photos (if item is damaged or defective)

Our support team will guide you through the next steps.

Refund Process & Timing

Once we receive and inspect your returned item:

  • You will be notified of approval or rejection

  • Approved refunds will be issued to the original payment method

  • Refunds are processed within 7 working days

  • Bank or payment provider processing times may vary

Shipping charges (if any) are non-refundable unless the return is due to our error.

Exchange Options

We offer exchanges for:

  • Incorrect size

  • Different color (subject to availability)

  • Defective or damaged items

If you would like an exchange, please mention it when submitting your return request.

Exchanges are processed after we receive and inspect the original item.

Damaged or Defective Products

If you receive a damaged, defective, or incorrect item:

  • Contact us within 3 days of delivery

  • Provide clear photos of the issue

  • We will arrange a replacement or full refund at no additional cost

Your satisfaction is our priority.

Non-Returnable Items

The following items cannot be returned or refunded:

  • Items marked as Final Sale

  • Gift cards

  • Customized or personalized products

  • Items returned in used, washed, or damaged condition (not due to our fault)

Return Shipping Costs

  • Customers are responsible for return shipping costs unless the return is due to a defective, damaged, or incorrect item

  • Original shipping fees (if any) are non-refundable

  • We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items

Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:

📧 support@coriestore.in

We’re always happy to help.